As part of ongoing user management, we are validating the login information of all INTRA users.

What do I need to do?

If you are using a valid email address, no action is required and you can continue to use INTRA as usual.

If you are using an invalid email address, please contact an INTRA manager user in your business to create a new user account with a valid email address. If your business doesn’t have an active manager user, you can create a new login account with a valid email address here.

Manager users

Please review the email addresses of all INTRA users in your business including your own. You can do this by going to INTRA Login> Client Index Panel > Action Items > Users. All users who have an invalid email address or are no longer associated with your business must be deactivated.

If your own login uses an invalid email address, please contact another INTRA manager user in your business to create a new user account with a valid email address. If your business doesn’t have an additional manager user, you can create a new log in account with a valid email here.